Terms of Service

You agree to the terms of service below, and the Terms of Use for Substack, the technology provider.

Playbook Foundry Terms of Service
Version 1.0
Effective date: 2026-01-19

Scope
These Terms govern your access to and use of Playbook Foundry (the “Publication”), including the website, emails, posts, audio, downloads, templates, protocol cards, comments, and related pages (the “Services”).

If the Services are delivered through Substack or another platform provider, that provider’s terms also apply to your use of their platform features (accounts, delivery, payments). These Terms govern your relationship with the operator of this Publication to the extent allowed by the platform.

Operator and IP
Operator: Heron Group LLC (”Heron”, “we”, “us”).

IP ownership and license: Certain trademarks, names, logos, designs, writings, and related brand assets used in this Publication are owned by a separate rights holder and are used by Heron under an exclusive license for distribution.

All rights not expressly granted to you are reserved.

What this is
Playbook Foundry publishes operator-grade playbooks and artifacts that translate public standards and guidance into runnable practice for governance under load. Runbooks, protocol cards, case files, and distilled synthesis. Practical tools, not theater or theory.

No professional advice
Content is provided for informational and educational purposes only. It is not legal, financial, security, compliance, medical, or professional advice. You are responsible for decisions made from the material and for validating it in your environment.

Access, subscriptions, and billing
Free subscribers receive free posts and any free-access features offered at the time.

Paid subscribers receive paid posts, paid-access features, and any included downloads offered at the time.

Foundry Sponsor (if offered) receives the Sponsor benefits described on the Publication’s subscription page at the time of purchase, subject to these Terms.

Benefits, pricing, tiers, and included features may change. Changes apply prospectively unless the platform requires otherwise.

Payments, renewals, and cancellations are processed through the platform provider and its payment processors.

Sponsor access duration
If a plan describes “access as long as the repository exists” or similar language, it means access continues while the Publication maintains the relevant archive or repository and while the platform supports the access mechanism. The Publication may migrate hosting, reorganize archives, or change delivery mechanisms without reducing the substance of access.

Cancellations and refunds
You can cancel at any time. Access typically continues through the end of the billing period, subject to platform behavior.

Refunds are handled case-by-case and are constrained by platform and payment processor capabilities.

Acceptable use
Receipts, no theater.
You agree not to:

Harass, threaten, dox, impersonate, or otherwise target people.
Post hate, sexual content, or unlawful material.
Spam, scrape, automate access, or attempt to bypass paywalls.
Post confidential information you do not have the right to share.
Upload or submit regulated or sensitive data (including credentials, personal data, medical data, customer data, or secrets).

Moderation
We may remove content, restrict accounts, disable features, or close comments at any time to protect the Publication and its readers.

User content (comments and submissions)
If you post comments or other material (”User Content”):

You represent you have the rights to post it.
You grant Heron a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, and adapt your User Content as needed to operate and promote the Services.
You are responsible for your User Content and any consequences of posting it.

Intellectual property and permitted use
You may:

Read and use the content for your personal use.
Use templates and artifacts for internal business use, unless a post says otherwise.
Quote short excerpts with attribution and a link to the original post.

You may not:

You may not reproduce, redistribute, republish, sell, sublicense, or package paid content or artifacts for others without our written permission.
Remove attribution or marks from artifacts.
Use Publication branding or assets in a way that implies endorsement.

Public canon and third-party rights
Some posts analyze public standards, guidance, and texts (including RFCs and NIST publications). Third-party rights belong to their respective owners. The Publication’s original analysis, structure, and tools remain Publication content.

Third-party links and services
We may link to third-party sites or services. We do not control them and are not responsible for their content, security, or practices.

Email: info@theherongroupllc.com
Mail: 8 The Green #11713, Dover, DE 19901

Your notice should include:

Identification of the copyrighted work claimed to be infringed.
The URL(s) of the allegedly infringing material.
Your name, address, and contact information.
A statement that you have a good-faith belief the use is not authorized.
A statement under penalty of perjury that the notice is accurate and you are the rights holder or authorized agent.
Your physical or electronic signature.

Repeat infringer policy
We will terminate access for repeat infringers where appropriate, consistent with platform capabilities.

Availability and changes
The Services are provided “as is” and “as available.”

Posts, archives, downloads, and features may be changed, moved, or removed.

We may update these Terms by posting a new version with a new effective date. Continued use means you accept the updated Terms.

Disclaimers
We do not guarantee outcomes, savings, performance improvements, uptime, incident reduction, or compliance results from any content or artifact. Use is at your own risk.

Limitation of liability
To the maximum extent permitted by law:

Heron is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill arising from your use of the Services.
If liability is found, Heron’s total liability will not exceed the amount you paid for the Publication in the 12 months before the event giving rise to the claim.

Indemnification
You agree to indemnify and hold harmless Heron from claims arising out of:

Your use of the Services,
Your User Content,
Your violation of these Terms, or
Your violation of any law or third-party rights.

Governing law and venue
These Terms are governed by Delaware law, without regard to conflict of law rules.
Any dispute will be brought in state or federal courts located in Delaware, unless applicable law requires otherwise.

Contact
Heron Group LLC
Email: info@theherongroupllc.com
Mailing address: 8 The Green #11713, Dover, DE 19901

Per ignem, veritas.